Hertzsoft

Privacy Policy

Effective Date: 19/12/2017

Hertzsoft Technologies Pvt. Ltd. ("we," "our," "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information across all our digital platforms and services.

1. Information We Collect
  • Personal Information: Name, email, contact number, business details, and job titles.
  • Technical Data: IP address, browser type, device type, and usage statistics.
  • Usage Data: Pages visited, actions taken, and time spent on our website/platforms.
2. How We Use Your Information
  • To deliver requested services and customer support
  • To enhance and personalize user experience
  • To communicate updates, promotions, or service changes
  • For legal compliance and security enforcement
3. Data Sharing & Disclosure
  • We do not sell or rent your data
  • Shared with trusted service providers under confidentiality agreements
  • Shared with legal authorities when required by law
4. Security of Data

We implement technical, administrative, and physical safeguards to protect your information. However, no method is 100% secure.

5. Cookies & Tracking

Our website uses cookies to enhance user experience. You can manage cookie settings through your browser preferences.

6. Your Rights
  • Access, update, or delete your personal data
  • Opt-out of marketing communications
  • File a complaint with a data protection authority
7. Policy Updates

We may update this policy periodically. Continued use of our services implies acceptance of the revised policy.

8. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices.

9. Contact Us

Service-Specific Privacy & Data Policy

  • We collect project requirements, target audience data, and content inputs.
  • All website data (including design files and source code) is kept confidential.
  • Hosting credentials and CMS logins are stored securely and shared only with authorized personnel.

  • Data includes user flows, wireframes, app preferences, and user account integrations.
  • APIs and third-party service credentials are encrypted.
  • Any end-user data (if applicable) will follow client-specific privacy policies.

  • Design preferences, branding materials, and business insights are collected.
  • Design prototypes are shared securely and are not reused without consent.

  • We may process sensitive business data such as employee info, inventory, and financials.
  • Strict NDAs are in place to protect enterprise data.
  • ERP databases are isolated and securely stored.

  • We may register domains or manage hosting on behalf of clients.
  • Access credentials are shared securely and stored with restricted internal access.

  • May involve audience targeting data, campaign analytics, and ad account access.
  • Data collected from marketing tools (e.g., Google Ads, Meta) is used only for performance improvement.
  • We never use or resell campaign data.

  • Involves handling datasets that may be proprietary or anonymized.
  • We ensure datasets are used strictly within the agreed project scope.
  • All data models and insights belong solely to the client.

  • May involve user data, system logs, and behavioral data for training purposes.
  • Models trained on client data are not reused or repurposed for other clients.

  • Brand guidelines, logos, and proprietary visual materials are kept confidential.
  • Designs are not reused across clients.